How To Choose The Right IT Provider


As your organization evolves, you may need to look beyond your in-house IT department to meet your growth initiatives. Instead of worrying about IT issues yourself, we recommend partnering with an experienced managed IT provider so you can stay focused on your organization. The benefits the right partner can bring to your organization are endless — they can help your organization prioritize the right technology to strengthen your organization and further your mission impact.

An IT provider like Varsity not only provides technical support, but we also offer help desk services, security support, cloud migration assistance, and other day-to-day functions. Whether you’re looking for long-term IT services support or short-term assistance on a complicated technology project, we can help.

There are many to choose from, but they’re not all equal. Continue reading to find out our top tips for choosing the right IT services provider for your organization.

  1. Audit Your Current Organization’s Practices

One of the best first steps before researching potential IT providers is to take inventory of your current organization’s processes. This will allow you to note where your organization may be lacking, and where it can gain the most value. You may review your current applications, cloud and security services, integrations, and vendors, if applicable.

There are many other areas that could benefit from managed IT services, such as:

  • Help Desk and Remote Support
  • IT Operations Management
  • Server and Network Administration
  • IT Planning and Strategic Executive Level Advice
  • Quarterly and Annual Budget Planning
  • Cybersecurity Training
  1. Examine Their Service Offerings

We recommend taking diligent time to research potential providers, while paying close attention to how they conduct business, as well as their culture, mission, and customer service skills. You can also consult reviews or ask to see customer success stories to see how they worked with current and past clients.

Varsity offers a variety of IT services to support your needs and budget. From managed cloud infrastructure to managed security services, Varsity can support it all. We are also proud to have an average CSAT client feedback score of 96.6 out of 961 reviews! We are honored to partner with so many great organizations that are impacting their communities for the better.

  1. Assess Their Security

As cybersecurity attacks continue to rise, security should not be compromised in any way. Veritis recommends guaranteeing your MSP has a “formidable track record in terms of client security and confidentiality” and is “armed with fail-safe protocols to protect the cloud ecosystem.” We couldn’t agree more! With recent statistics showing that cybercriminals can penetrate 93% of company networks, it’s best to have a reputable MSP supporting you every step of the way.

Varsity can do just that. We offer three levels of security that build on each other to support growth and greater impact. Whether you need a suite of services to protect your data or require continuous threat monitoring, Varsity can customize a solution to support your security strategy.

  1. Determine Their Level of Support and Expertise

There are many providers that may be experienced in technology, but if they don’t take the time to get to know your business, what good is that? Choosing an IT provider who understands your industry and your unique goals is even more beneficial for your business. This will allow you to establish a long-term relationship with a team who fully understands your industry-specific needs.

Varsity has been serving nonprofit and education industries for over 25 years. Our founder and CEO, Patrick Ciccarelli harnessed his IT skills as a teacher in the San Francisco public school system to fill a need and opportunity to support nonprofits with strategic technology initiatives. Our hope is to free nonprofits from the constraints, costs, and inconsistencies of an in-house IT department and, in return, allow them to spend more time on their mission.

Creating Greater Impact With Varsity

Are you ready to hand your IT issues to a dedicated team that has seen it all and can help anticipate IT services your nonprofit will need? If so, contact Varsity. We look forward to partnering with your organization to achieve more through the strategic use of technology. Get in touch with us today — we can’t wait to hear from you!