As we close out the year and look ahead to 2023, we reflect on our successes and the many organizations we support and serve. We are incredibly grateful for our continued partnerships with nonprofits, educational institutions, healthcare organizations, and social enterprises. With our proven technology strategy, dedicated support, and committed partnerships, we are fortunate to help many different organizations further their mission impact. Continue reading to learn more about our recent client feedback, our overall client experience, and our plans for 2023.
Client Reviews
With “Relentless Service to Others” as one of our core values, we truly appreciate our client’s feedback. Not only does it give future clients an idea of what working with us is really like, it also allows us to continually improve our services and processes. We always strive to better serve our clients so we can ultimately better serve their communities. Here are a few recent reviews we were honored to receive:
Public Charter School
Project Summary: Varsity Technologies provides IT support for a public charter school. They handle two school sites and the client’s central office. They also help the group with technology planning and thought partnerships.
Feedback: “There are so many things that impress me about Varsity but there are two main things that stand out to me. The first is their specialization in supporting schools and nonprofits. This is huge to us because we need a company that understands our needs and is able to support us accordingly. The second is the willingness and friendliness of the Varsity staff. No matter who I am talking to, everyone has been so helpful, patient and supportive. It makes working with them a joy.” – Haley C., Director of Data, Assessment, and Tech
Foster Care and Family Services Organization
Project Summary: Varsity Technologies is a foster care agency’s IT partner. They manage hardware, maintain a virtual desktop, and suggest needed system improvements. Additionally, they’ve conducted a security awareness seminar.
Feedback: “The internal team is highly satisfied with Varsity Technologies’ support, which has improved the security of the client’s systems. Armed with superb project management and communication skills, the team has maintained a smooth process. Overall, they’re personable and always ready to help.” – Rena L., Manager of Information Systems
Grace Cathedral – San Francisco
Project Summary: Varsity Technologies was outsourced to provide IT service. They run and troubleshoot our website.
Feedback: “From my personal experience, Varsity Tech support responds to all of our help desk ticket requests. They do it very quickly and spend the time to ensure that things are working. They also send staff from their team to come on site and help us as needed. A lot of our staff at Grace are not very tech savvy and Varsity is extremely patient with them.” – Eva S., Senior Director of the Marketing and Communications
Client Experience
Varsity was founded to help create social impact through the use of technology. This basic yet defining goal is still the same today. Partnering with us means that we will meet your current needs, achieve your goals, and deliver quality support services to the communities you serve.
We are also committed to our core values. In fact, they drive everything we do — from our business decisions to the solutions we bring our customers. The following values serve as our foundation and drive our mission-driven philosophy:
- Teaching & Learning
- Empowering People
- Investing in Our Clients’ Future Impact
- Transparency & Open Communication
- Taking Responsibility
- Relentless Service to Others
We are also committed to integrating sustainable practices into our organization, and into the work we perform for our clients. From being a Certified California Green Business to achieving a carbon neutral status, we know how important sustainable initiatives are in the tech space and we look forward to continually improving our impact.
Looking Ahead
As we look ahead to 2023 and beyond, there are several key goals and initiatives we are committed to. Diversity, equity, and inclusion continue to be our top priority, due in part to our Benefit Corporation commitment. We strive to serve our planet, people and communities. Over the next five years, we will continue to encourage growth for women in tech, women in leadership, and technology for measurable impact.
We thank you wholeheartedly for your continued support and partnership throughout 2022. We can’t wait to see what 2023 brings! On behalf of the entire Varsity team, we wish you and your loved ones a joy-filled holiday season. Cheers to continued growth and success in the New Year!
