Keep callers on the line by using these VoIP features
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
Everything you need to know about the latest in information technology
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt
Each of the original types of cloud infrastructure — public and private — comes with their own sets of pros and cons. Fortunately for resource-strapped
For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large
Modern web browsers and password managers come with a feature called password autofill. This helps users store and automatically use their account credentials to access
If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll offer subpar performance, which will hurt
If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of
If your business uses Microsoft 365 Groups, you know how useful this cross-application service can be. Groups allows users to choose people with whom they
If you see ads on your social media newsfeed that are suspiciously attuned to your preferences, it’s likely because your online activities are being tracked
Every technology you use — whether it’s a cloud-based program, a mobile application, or on-premises servers — contains sensitive business data vital to conducting operations.