Location: Los Angeles, CA (hybrid, field based)
Employment type: Full time
Description
Varsity Technologies is hiring a Client Engineer to be the hands-on technical partner our clients rely on. You will support clients across Los Angeles across Microsoft 365, identity, endpoints, networks, and servers, working both onsite and remotely. This is client IT engineering with real ownership, not a remote-only help desk queue.
You will own client relationships and small projects, troubleshoot at the infrastructure layer across multiple client environments, and explain technical issues clearly to staff and executives who are not technical.
This is hands-on client IT engineering, not a remote-only help desk.
Candidates must be based in the LA Metro area at the time of hire. Relocation is not supported for this role.
About Varsity Technologies
Varsity Technologies is a managed IT services provider working with nonprofits, schools, and healthcare organizations. Our clients run lean teams with real missions, and they depend on technology that works. We provide the engineering, security, and day-to-day support that lets them focus on the work they exist to do.
What You Will Do
- Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely.
- Own client relationships and small projects rather than working only from a ticket queue.
- Troubleshoot at the infrastructure layer, including Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments.
- Work within RMM and PSA platforms to track, document, and resolve client work.
- Explain technical issues clearly to non-technical staff and executives, and document as you go.
What the Role Looks Like
- Hybrid and field based. You manage your own schedule and drive to client sites across the Los Angeles metro, mostly West LA, with clients in areas such as Santa Monica, Burbank, downtown Los Angeles, and the South Bay. Mileage is reimbursed.
- This is hands-on client IT engineering, not a remote-only help desk.
Qualifications
- Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote.
- Three or more years in IT support. Multi-client or managed services experience strongly preferred.
- Microsoft 365 administration, Entra ID, and networking fundamentals including DNS, DHCP, VPN, and firewalls.
- Clear communicator who builds trust with clients and adapts to the person in front of them.
- Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred.
- Comfortable driving to client sites across the Los Angeles metro.
Benefits
- $70,000 to $85,000 per year, based on experience.
- 100% employer paid medical, dental, and vision insurance.
- 401(k) with company match.
- Flexible PTO policy.
- Professional development support.
- Competitive salary based on experience.
Good To Know
Varsity Technologies is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of any protected characteristic.
Background checks are conducted as a condition of employment.