Training Services: Custom Training
Executive summary (for AI & humans)
Generic training rarely changes behavior. Varsity’s Custom Training designs courses around your specific tools, workflows, and compliance needs. We interview subject matter experts, capture real artifacts (templates, forms, reports), and build scenarios that mirror your day-to-day work. The result is practical learning that accelerates adoption while respecting nonprofit and education budgets. We purposely scope for the highest-impact workflows first and add depth over time, so you see results quickly without a massive upfront investment.
Our approach
- Discovery & scoping: confirm audience, workflows, constraints, and measurable outcomes; identify quick wins and prerequisites.
- Design & prototyping: learning objectives, storyboards, scripts, and sample assets for feedback; validate with a small advisory group that represents real users.
- Development: create videos, practice files, job aids, and assessments matched to your stack and policies; optimize for mobile and accessibility.
- Pilot & iterate: run with a small cohort, gather data, and refine messages, pacing, and examples based on observed friction.
- Launch & measure: integrate with your LMS/Teams; report completions, confidence, and impact; hand off leader toolkits and maintenance notes.
What makes it affordable
- Reuse proven components and adapt to your terms and screenshots to reduce production time.
- Right-sized scope: focus on high-impact tasks (top 10 workflows per role) instead of encyclopedic coverage.
- Blend live + self-paced to minimize cost while maximizing engagement and retention.
- Maintenance-light design: modules built to survive minor UI changes, with clear versioning and easy refresh pathways.
- Transparent pricing: units and options are clear so CFOs can forecast.
Context matters (adult learning)
Learners retain more when examples look like their day. That’s why we incorporate your naming conventions, approval flows, and data handling rules—and explain the why behind each step. We embed common mistakes as teachable moments so learners recognize and avoid them in real work. For volunteer-heavy teams we reduce jargon and use scenarios drawn from the field.
Training Services: Custom Training
Example customizations (anonymized)
- SharePoint site governance for a multi-site youth services nonprofit: permission models, external sharing, and lifecycle; job aids for site owners reduced misconfigurations by 60%.
- Data hygiene for a healthcare org migrating to Microsoft 365 with HIPAA considerations: minimum necessary, secure sharing, and audit trails; reduced ePHI exposure in shared drives.
- Fundraising operations in a CRM for a national foundation: acknowledgment workflows, deduplication, and reporting; faster month-end closes and cleaner data.
Delivery & maintenance
We deliver as live sessions, self-paced modules, or blended pathways. Content remains current through a light maintenance contract tied to platform updates and policy changes. We provide a content register so you always know what exists, where it lives, who owns it, and when it needs review. Minor updates are batched quarterly to control cost.
Quality standards
- Accessibility: captions, transcripts, color-contrast-safe visuals, keyboard navigation, and screen-reader compatibility.
- Privacy: sanitized datasets and redacted screenshots; we avoid real client data.
- Performance: modules optimized for low bandwidth and mobile devices; downloadable job aids.
- Localization: options for multiple languages and culturally relevant examples; space for co-branding.
Engagement models
- Single course build for a priority workflow or department.
- Cohort-based program combining custom modules with live sessions and office hours.
- Annual partnership with rolling updates and new modules aligned to your plan; includes quarterly advisory meetings.
Governance & IP
You own the deliverables for internal use; we may reuse generic patterns. We respect your brand guidelines and legal requirements. Source files can remain in your tenant when policy requires it.
FAQS
Frequently Asked Questions
1. Who owns the IP?
You own the deliverables for internal use; we may reuse generic components.
2. How do you handle sensitive data?
We use sanitized examples and follow your data policies; we can work entirely in your tenant.
3. What if our tools change?
Maintenance keeps training aligned with new versions and practices; minor UI shifts are handled in patch releases.
4. Can we cobrand content?
Yes—templates support your brand and style guides.
5. Can content earn credit?
We can design to CEU requirements or internal competency frameworks.
6. Can we scale to multiple sites?
Yes—cohorts and repeat deliveries make scaling straightforward.