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Technology Training: Training your team to move from Tech Stress to Tech Success
Supporting Teams to Build Knowledge and Skills
At Varsity Technologies, we know that technology should empower your people and not overwhelm them. For nonprofits and purpose-driven organizations, the right training makes the difference between surviving digital change and using it to deepen your impact.
That’s why we don’t just deliver IT solutions. We deliver human-centered training designed to meet your team where they are—whether that’s in the office, working remotely, or somewhere in between. Our programs are adaptable, supportive, and focused on building long-term confidence with the tools your organization already uses or is preparing to adopt.
From community-based nonprofits to large advocacy coalitions, we help teams of all sizes grow digital fluency and build the internal capacity needed to work smarter, faster, and with less friction.
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Why Training Matters for Employee Performance & Retention
If your organization has ever adopted a new tool and heard “I never got trained on this,” you already know the importance of getting training right. In nonprofit and mission-driven spaces, it’s common for teams to juggle multiple systems, roles, and responsibilities. But too often, people are left to figure it out on their own.
At Varsity, we believe that technology should feel like a support, not a struggle. Our training helps bridge the gap between what the tool can do and what your team feels confident doing with it. Whether you’re onboarding new staff, rolling out a cloud platform, or improving internal collaboration, our training helps ensure your investment in technology actually supports your mission.
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A Human-Centered Approach to Digital Skills
Our training is built on real conversations with people who do the work. We don’t assume everyone is starting from the same place, and we don’t expect your team to all learn the same way.
We offer multiple formats so your staff, volunteers, and leadership can engage in the way that works best for them. We keep things simple, practical, and grounded in your real workflows—so your team walks away with skills they can apply the very next day.
And because we work closely with mission-focused organizations, we know how important it is to respect your time, budget, and organizational culture.
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Our Three Core Training Models
1. Live Virtual Training
Real-Time, Instructor-Led Learning Tailored to Your Tools
Our live virtual training sessions are designed for teams that want direct support from an expert. These sessions are conducted over video platforms like Zoom, Microsoft Teams, or Google Meet, and are facilitated by experienced instructors who understand how to lead engaging, helpful sessions.
Each session is interactive, practical, and focused on building skills your team actually needs. We take the time to understand your context and adjust our agenda accordingly—so whether you’re migrating to a new email system or improving how staff work in shared documents, the training speaks directly to your day-to-day.
What's Included:
- Live, instructor-led training via secure video call
- Focused topics relevant to your organization’s platform or workflow
- Small group format that encourages participation and questions
- Real-time guidance and step-by-step demonstrations
- Opportunities for learners to follow along, ask questions, and apply concepts
Why It Works:
- Sessions are tailored to your systems (e.g., Microsoft 365, Google Workspace)
- Trainers adapt examples to your team’s real tasks and terminology
- It’s great for building confidence in a supportive, low-pressure environment
Whether it’s a single session or part of a series, live virtual training helps your team learn together, in real time—with the support they need to succeed.
2. Self-Paced Online Learning
Flexible, Accessible Courses for Busy Teams
We get it—nonprofit teams are stretched thin, and schedules can change in a flash. That’s why we offer self-paced training that allows staff and volunteers to learn on their own time, at their own pace.
This format works well as a standalone option or alongside live training. It’s especially helpful for onboarding new team members, supporting remote staff, or providing ongoing skill development without needing to coordinate calendars.
What's Included:
- Access to online courses that cover core technology topics
- Pre-recorded videos, written materials, and guided activities
- Opportunities for users to check their understanding as they go
- Ability to start, pause, and revisit content when needed
Why It Works for Nonprofits:
- Staff and volunteers can learn when it’s convenient for them
- It supports consistency across distributed or rotating teams
- The format works well for foundational learning or skill refreshers
This option is practical, cost-effective, and respectful of the realities nonprofit teams face—especially when time and flexibility matter most.
3. Custom Training
Training Built Around Your Team’s Specific Needs
Sometimes your team needs more than a general workshop. Maybe you’re rolling out a major new system, or maybe you’ve noticed that different departments are using tools in totally different ways.
That’s where our custom training comes in.
We begin by learning about your organization—how your team currently uses technology, what’s working, what’s not, and where people feel stuck. This could include short surveys, interviews, or informal discovery conversations. From there, we build a training experience tailored to the needs we uncover.
Our Process:
- 01 Assessment – We gather input from your staff about their current skills, tools, and workflows
- 02 Planning – We design a training plan that aligns with your goals and capacity
- 03 Delivery – We conduct training in the format that works best for you (live, self-paced, or a mix)
- 04 Follow-Up – We provide post-training support like resource guides and optional recap sessions
Common Scenarios:
- Preparing teams for a move to cloud-based file sharing
- Upskilling admin staff on shared calendars and communication tools
- Helping program teams standardize how they use spreadsheets or documents
- Making sure new hires feel supported using the tools you already have
This kind of training makes the most of your time and resources—because it’s built to solve your actual challenges, not someone else’s generic use case
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Available Course Series
AI Learning Track
Understanding and Using AI—Responsibly and Effectively
Artificial Intelligence (AI) is here to stay—and it’s already changing how teams work, write, and organize. But for many nonprofit teams, it still feels intimidating or unclear. That’s why we offer an AI Learning Track designed to introduce your team to AI in a simple, accessible, and responsible way.
This track doesn’t assume any technical background. Instead, we focus on practical examples that help your team understand what AI is, how it works, and how it can be used in a nonprofit setting.
What's Included:
- Introductory sessions covering what AI is and how it’s used in everyday tools
- Real-life examples of how AI can support common nonprofit tasks
- Training on responsible use of AI, including data privacy and ethics
- Sessions tailored to different levels of familiarity, from beginner to experienced
Examples of Use Cases:
- Using AI to draft content like meeting summaries or emails
- Exploring tools like ChatGPT or Microsoft Copilot in safe, guided ways
- Discussing the benefits and limitations of AI for nonprofit work
AI is moving fast, and nonprofits can’t afford to be left behind. This track gives your team the confidence to explore new tools responsibly—so they can focus on your mission, not the tech.
Cybersecurity Learning Track
Building Awareness and Confidence in Digital Security
Nonprofits handle sensitive data every day—from donor records to beneficiary information—but often don’t have the time or resources to dedicate to cybersecurity training. Our Cybersecurity Learning Track focuses on building basic awareness, promoting best practices, and helping staff understand how to protect themselves and their organization.
We deliver this training in a supportive, non-technical way that helps people understand what cybersecurity really means in their day-to-day work—whether they’re responding to emails, managing files, or working remotely.
What's Included:
- Practical, scenario-based sessions tailored to your team’s daily activities
- Awareness training to help staff identify phishing attempts and other digital threats
- Guidance on strong passwords, secure collaboration, and safe data handling
- Optional custom modules based on your organization’s tools and risk profile
Who It’s For:
- Staff who work with sensitive or personal data
- Teams collaborating online or using cloud platforms
- Leadership looking to create a culture of digital responsibility
We focus on helping people make smart decisions—not scaring them with jargon or worst-case scenarios. Our goal is to make digital security a shared responsibility your team feels confident about.
We’re not just trainers—we’re partners. We don’t show up with a size fits all program or assume all organizations have the same starting point or same skill set. Instead, we take time to understand your team, your systems, and your mission.
Our training is:
- Clear and supportive, not overly technical
- Focused on real work, not just features
- Adaptable to your team’s learning styles and context
- Rooted in the values of accessibility, collaboration, and care
We’ve worked with organizations of all sizes, from small local nonprofits to larger networks. No matter the scale, our goal is still the same: helping your people learn tech without losing focus on impact.