“Smarter, Not Colder”: 7 Human-Centered Tips for Using Generative AI at Work
If you’re a leader trying to figure out how to bring AI into your workplace, you’re not alone. I’ve spoken with dozens of managers and executives over the past year—some excited, some anxious, and many feeling both. The most common worry I hear? “What if I mess this up?”
That fear is real. Introducing generative AI tools like ChatGPT or Copilot isn’t just a tech decision—it’s a cultural one. Get it wrong, and you risk disengaging your team. Get it right, and you empower people to think bigger, solve faster, and lead better.
A recent research paper, “Navigating the AI Revolution: AI’s Impact on Business Practices and Employee Experiences” by Liu, Wu, Ruan, Chen, and Xie (2024), confirms something we at Varsity Technologies have experienced firsthand: how you implement AI matters more than what tools you choose.
This blog pulls together key findings from that research and combines them with what we’ve learned on the ground with our clients and team over the past year. The result: a practical, people-centered guide to help you confidently move forward with AI—without losing your human edge.
